Protecting your data is foundational to everything we build. Datafi Labs Inc. employs enterprise-grade security practices across our platform, infrastructure, and operations to ensure your data remains safe, private, and available.
Our security program is built on defense-in-depth principles with multiple layers of protection across every tier of the stack.
All data in transit is protected with TLS 1.3. Data at rest is encrypted using AES-256 with keys managed through a dedicated hardware security module (HSM)-backed key management service with automatic rotation on a configurable schedule. Database-level encryption, field-level encryption for sensitive attributes, and encrypted backups ensure comprehensive protection.
Role-based access control (RBAC) with least-privilege principles governs all access to the Platform. Multi-factor authentication (MFA) is supported for all accounts and required for administrative access. We support SAML 2.0 and OIDC-based single sign-on (SSO), SCIM provisioning, and integration with enterprise identity providers including Okta, Azure AD, and Google Workspace.
We conduct annual penetration testing by independent third-party security firms, continuous automated vulnerability scanning (SAST, DAST, and SCA), and regular red team exercises. All findings are triaged, tracked, and remediated within SLA-driven timelines. Our security team monitors CVE databases and applies critical patches within 24 hours.
Hosted on enterprise-grade cloud infrastructure within SOC 2 Type II and ISO 27001 certified data centers. Our architecture employs network segmentation, Web Application Firewalls (WAF), DDoS mitigation, and intrusion detection and prevention systems (IDS/IPS). All environments are isolated with dedicated VPCs and strict security group policies.
Comprehensive, immutable audit logs capture all system access, authentication events, administrative actions, and data operations. Logs are centrally aggregated in a SIEM, correlated with threat intelligence feeds, and monitored 24/7 by our security operations team. Customers can access their audit logs through the Control Tower module for governance and compliance.
Automated encrypted backups are performed continuously with point-in-time recovery capabilities. Our disaster recovery architecture spans multiple availability zones with automated failover. We maintain a documented Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) that are tested at least annually through tabletop exercises and failover simulations.
Security is integrated into every phase of our software development lifecycle, from design to deployment.
Threat modeling during design, security-focused code reviews, automated static and dynamic analysis in CI/CD pipelines, and mandatory security sign-off before production releases.
Software Composition Analysis (SCA) scans all third-party dependencies for known vulnerabilities. We maintain a Software Bill of Materials (SBOM) and evaluate the security posture of all upstream libraries.
All API endpoints are authenticated using OAuth 2.0 and scoped API keys. Rate limiting, input validation, and request signing prevent abuse. API access is logged and monitored for anomalous patterns.
All secrets, tokens, and credentials are stored in dedicated vaults with strict access policies, automatic rotation, and comprehensive audit trails. Secrets are never stored in code repositories.
We take a rigorous approach to data privacy and multi-tenant isolation to ensure your data is always separated and protected.
Customer data is logically isolated at the application and database layers, ensuring no customer can access another customer's data. Isolation is enforced at the query, API, and infrastructure levels.
For customers with data sovereignty requirements, we offer data residency options that allow you to specify the geographic region where your data is stored and processed.
We follow strict data retention policies. Upon termination, customer data is available for export for 30 days, after which it is securely deleted using cryptographic erasure and verified destruction processes.
Customer data processed by our AI features is never used to train models for other customers. AI model inputs and outputs are processed within your tenant boundary and subject to the same encryption and access controls as all other customer data.
Strong security requires more than technology. We invest in our people and processes to maintain a culture of security across the organization.
All employees undergo background verification prior to joining. Individuals with access to customer data or production systems undergo enhanced screening in accordance with applicable laws.
All employees complete security awareness training upon hire and annually thereafter. Engineers receive additional role-specific training on secure coding practices, OWASP Top 10, and our internal security standards.
All third-party vendors and sub-processors undergo security assessments prior to engagement and are re-evaluated annually. Vendors processing customer data are contractually bound by data processing agreements with defined security obligations.
Quarterly access reviews ensure that employee and system permissions remain aligned with the principle of least privilege. Access is promptly revoked upon role change or termination.
We maintain a formal, documented Incident Response Plan (IRP) that is regularly tested and updated. Our incident response process follows industry frameworks and includes the following phases:
24/7 monitoring, automated alerting, and threat intelligence integration for rapid identification of potential incidents.
Immediate isolation of affected systems to prevent spread, preserve forensic evidence, and maintain service availability.
Root cause analysis, impact assessment, and forensic investigation to understand the scope and nature of the incident.
Prompt notification to affected customers and regulatory authorities in accordance with applicable laws and contractual commitments.
Following every significant incident, we conduct a thorough post-incident review and implement corrective actions to prevent recurrence. Lessons learned are incorporated into our security program and shared with relevant stakeholders.
The security of our customers is paramount, and we value the work of security researchers who help us maintain a high security bar. If you discover a potential security vulnerability in our Services, we encourage you to report it responsibly.
We are committed to acknowledging all legitimate reports within 2 business days and will work with researchers to understand and validate findings promptly. We will not take legal action against researchers who comply with these guidelines.
For security-related questions, to request a copy of our SOC 2 report, or to discuss our security practices in detail, please contact our security team:
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